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Refund Policy


This cancellation policy outlines about how you can cancel or seek a refund for a product / service that you have purchased through the Platform. Under this policy:
Cancellations will only be considered if the request is made 5 days of placing the order. However, cancellation request may not be entertained if the orders have been communicated to such sellers / merchant(s) listed on the Platform and they have initiated the process of shipping them, or the product is out for delivery. In such an even, you may choose to reject the product at the doorstep. However, the refund / replacement can be made if the user establishes that quality of the product delivered is not good.In case of receipt of damaged or defective items, please report to our customer service team. The request would be entertained once the seller/ merchant listed on the Platform, has checked and determined the same at its own end. This should be reported within 5 days of receipt of products. In case you feel that the product received is not as shown on the site or as per your expectations, you must bring it to the notice of our customer service within  5  of receiving the product. The customer service team after looking into your complaint will take an appropriate decision.In case of complaints regarding the products that come with a warranty from the manufacturers, please refer the issue to them.In case of any refunds approved by cookkart , it will take10 days for the refund to he processed to you. 


Indias Largest Market Place for Medical Equipments

Our Vision

Our vision is to bring positive change in the current complex structure of medical supplies and make it
easily accessible using power of technology, breaking all geographical barriers

Our Mission

Our mission is to ensure that everyone has access to innovative and quality health treatment
driving Accessibility, Availability, Affordability and Awareness

Our Commitment
As we evolved from a medical supplies portal to a health-tech leader,
1MDM remains committed to make a difference in every aspect of Indian healthcare and Healthcare Trade.
Right from bridging the urban-rural gap,to innovating Medical Equipment Trade in India,
we are devoted to transforming healthcare.

Together We Save Lives
Our motto of saving lives lies at the core of every business at 1MDM.
As supply, delivery, procurement, installation and service support can prove to be time-critical in healthcare,
every member of 1MDM is dedicated to meeting expectations around the clock.

Growth Mindset
As a young startup, we continue to grow, and help our employees grow along

Creative Problem Solving
We encourage new ideas, out of the box thinking and imagination to solve problems

Moving in swiftly, seamlessly, and cohesively with changing trends & times.

A positive work environment that ensures a sense of pride and achievememt.

Creative Problem Solving
We encourage new ideas, out of the box thinking and imagination to solve problems

Customer Obsession
Customers are at the focus of our every plan and action